1.1. In these Terms and Conditions (“Terms”), capitalised terms have the following meanings, whether used in singular or plural:
Annex: An appendix to these Terms containing specific provisions regarding the Services;
Teamease: Contractor: Teamease B.V., operating under the name Teamease®, registered with the Dutch Chamber of Commerce under number 90618009;
Service: The services to be delivered by Teamease to the Client under the Agreement, including, where applicable, deliverables resulting from such services;
IP Rights: All intellectual property rights and related rights, including but not limited to copyrights, trademark rights, patent rights, design rights, trade name rights, database rights, neighbouring rights, as well as rights to know-how and one-liner expressions;
Client: The natural or legal person who has entered into or will enter into an Agreement with Teamease;
Agreement: The agreement between Teamease and the Client relating to the provision of Services;
Parties: Teamease and the Client jointly;
Personal Data: Any information relating to an identified or identifiable natural person (“data subject”) as defined in Article 4(1) of Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR);
Terms: These general terms and conditions, including all applicable Annexes.
2.1. These Terms apply to and form an integral part of all offers and quotations made by Teamease, Agreements, and any related legal relationships between Teamease and the Client or its legal successor. Specific Annexes agreed between Teamease and the Client shall also apply. In the event of a conflict between these Terms and any applicable Annex, the provisions of the Annex shall prevail.
2.2. When these Terms refer to written communication, this also includes communication by email. Electronic communication between the Parties shall be deemed received on the date of transmission, unless proven otherwise.
2.3. Deviations from these Terms are valid only if expressly agreed in writing by both Parties and apply solely to the Agreement for which they were made.
2.4. Any purchase or other terms used by the Client are expressly excluded from application to any legal relationship between the Parties.
2.5. If these Terms have been applied in any legal relationship between Teamease and the Client, the Client is deemed to have accepted their applicability to all subsequent Agreements.
2.6. Should any provision of these Terms be or become non-binding, the remaining provisions shall remain in full force and effect. The Parties will replace the non-binding provision with a valid provision that closely reflects the original intent.
2.7. In case of conflict between the provisions of an Agreement and these Terms, the provisions of the Agreement shall prevail. In case of conflict between these Terms and a specific Annex, the provisions of the Annex shall prevail.
2.8. Teamease may unilaterally amend these Terms. The Client will be informed in writing of such amendments and will be provided with the updated Terms.
2.9. The applicability of articles 7:404, 7:407(2) and 7:409 of the Dutch Civil Code is excluded.
3.1. All offers and quotations from Teamease are non-binding and should be considered as invitations to enter into an Agreement, unless explicitly stated otherwise in writing.
3.2. Offers and quotations are valid for thirty (30) calendar days from the date of issuance, unless otherwise specified in writing.
3.3. The Client guarantees the accuracy and completeness of the data provided by or on behalf of the Client on which Teamease bases its offer. If such data proves to be incorrect or incomplete, Teamease reserves the right to amend the offer accordingly.
3.4. An Agreement is formed upon written acceptance by the Client of an unaltered valid offer and/or quotation from Teamease.
3.5. Orders placed by the Client are irrevocable.
3.6. Teamease reserves the right to terminate negotiations at any time without obligation to provide reasons and shall not be liable for any damages resulting therefrom or obligated to continue such negotiations.
4.1. Teamease shall execute the Agreement to the best of its knowledge and ability and in accordance with the requirements of professional practice, based on the current state of scientific and technical knowledge. Teamease’s obligations under the Agreement constitute a best-efforts obligation. Any agreed service levels will be recorded separately in a Service Level Agreement (SLA).
4.2. The Agreement shall specify the delivery timelines and dates as well as the method (and, where applicable, the location) by which the Services will be delivered or completed. The duration of a project depends on various factors and circumstances, such as the quality of the data and information provided by the Client and the cooperation of the Client and relevant third parties. The specified delivery times shall not be considered binding deadlines. In the event of an (anticipated) delay, the Parties will consult as soon as possible to take appropriate measures. Exceeding the agreed delivery times, regardless of the cause, does not entitle the Client to compensation or any other form of redress, unless expressly agreed otherwise in writing.
4.3. If phased execution of the Agreement has been agreed, Teamease is entitled to postpone the start of the Services in a subsequent phase until the Client has approved the results of the previous phase in writing.
4.4. Teamease is not obliged to follow instructions that would alter or expand the content or scope of the agreed Services. If such instructions are followed, the resulting work shall be reimbursed at Teamease’s standard rates, and Teamease shall inform the Client accordingly.
4.5. Teamease is entitled to subcontract the Agreement in whole or in part or to involve third parties in its execution.
4.6. Services shall be deemed accepted if the Client does not provide written and substantiated notice of rejection within five (5) working days following delivery. If the Client can demonstrate that the Services do not conform to the Agreement, Teamease shall, within a reasonable period, rectify or replace the Services. If the Client again fails to accept the Services, the acceptance procedure shall be repeated. The Client must demonstrate that rectification is necessary to meet the Agreement’s requirements; otherwise, additional costs shall be borne by the Client.
4.7. If access is granted to a digital 26Traits environment, the Client acknowledges that use thereof is subject to user terms set by Teamease. Teamease reserves the right to make changes to the functionality or availability of the system and provides no guarantees of uninterrupted access unless explicitly agreed otherwise in writing.
5.1. All prices are exclusive of VAT and any other levies imposed by authorities. Prices are based on services rendered during standard working hours.
5.2. Any services not listed in the offer are outside the scope of the Agreement and may result in additional charges.
5.3. Unless explicitly agreed otherwise in writing, price estimates, budgets, and pre-calculations by Teamease are non-binding and indicative only. No rights or expectations may be derived from them. Teamease is obliged to inform the Client if a pre-calculation or budget is expected to be exceeded only when this is explicitly agreed upon.
5.4. All pricing information provided by Teamease, whether in writing or electronically, is subject to typographical and/or clerical errors. Teamease is not bound by such errors.
5.5. The Agreement shall specify the dates on which Teamease will invoice the Client. Invoices are payable in accordance with the conditions stated on the invoice. In the absence of specific terms, the Client shall pay within fourteen (14) calendar days of the invoice date. All payments must be made without any deduction, suspension, or set-off.
5.6. Payments made by the Client will be applied first to settle accrued interest and costs and then to the oldest outstanding invoices, even if the Client specifies otherwise.
5.7. If the Client fails to make timely payments, the Client shall be in default without any notice of default being required and shall owe statutory commercial interest on the outstanding amount. If the Client continues to default after a reminder, Teamease may transfer the claim to a third party for collection. The Client shall bear all associated legal and extrajudicial collection costs, including fees for external experts.
5.8. Teamease has the right to retain possession of all work products still under its control if the Client has not met its payment obligations, regardless of whether the outstanding payment relates to those specific products.
5.9. Teamease may adjust its prices annually as of January 1st based on the Dutch consumer price index (“all households”) published by the CBS, plus a maximum of twenty-five percent (25%). Adjustments may be postponed at Teamease’s discretion.
5.10. Complaints or remarks regarding invoices must be submitted in writing within fourteen (14) calendar days of receipt. Failure to do so will constitute acceptance of the invoice. Submitting a complaint does not suspend the Client’s obligation to pay.
5.11. Teamease reserves the right to invoice in instalments, issue advance payments, or require security for performance at any time.
5.12. The Client consents to receiving electronic invoices.
5.13. If the Client’s financial position changes during the Agreement’s term, Teamease is entitled to suspend performance or amend the payment terms accordingly.
6.1. The Client accepts that the schedule may be affected if the scope of the Agreement is expanded or modified. If such changes affect the agreed fees, Teamease will notify the Client as soon as possible.
6.2. If additional work is required due to requests or wishes from the Client, this will be invoiced on a time and materials basis at the standard rates unless explicitly agreed otherwise.
7.1. The Client shall ensure that all information and data that Teamease indicates are necessary, or that the Client should reasonably understand to be necessary, for the proper execution of the Agreement, are provided in a timely and accurate manner. The Client shall cooperate fully. Teamease is not liable for damages resulting from reliance on inaccurate or incomplete information supplied by the Client.
7.2. If required information is not provided on time, Teamease has the right to suspend execution of the Agreement and to charge any resulting costs at the applicable rates.
7.3. Where usernames and/or passwords are provided by Teamease, the Client is responsible for their proper use and confidentiality and is fully liable for any misuse, unless caused by gross negligence or wilful misconduct on the part of Teamease.
7.4. The Client may not disclose, share, or distribute login credentials provided by Teamease to any third party without express written consent from Teamease.
8.1. The Agreement begins on the date specified in Article 3 and ends automatically on the agreed date or upon completion of the Services.
8.2. Unless agreed otherwise in writing, either Party may terminate the Agreement in writing with three (3) months’ notice. In case of early termination by the Client, Teamease may charge cancellation fees, including but not limited to, irrecoverable planning and personnel costs.
8.3. Teamease may terminate the Agreement immediately, without liability or court involvement, if the Client becomes insolvent, is declared bankrupt, enters liquidation, ceases operations, or undergoes a change of control.
8.4. Termination due to breach is permitted only after written notice of default with a reasonable remedy period, unless otherwise specified in these Terms or required by law.
8.5. In case of termination, no restitution obligation arises concerning Services already performed. Amounts already invoiced remain payable unless the Client proves Teamease has materially defaulted.
8.6. Upon termination, all rights granted to the Client under the Agreement shall lapse, except those explicitly stated to survive or those which by nature should survive.
8.7. Provisions intended to survive termination — such as confidentiality, governing law, and jurisdiction — shall remain in effect.
9.1. Unless explicitly agreed otherwise, all IP Rights to the Services and related materials provided under the Agreement remain exclusively with Teamease and/or its licensors.
9.2. Any IP Rights that arise on the Client’s side through the Services will be transferred to the Client only upon fulfilment of all payment obligations. Any further required legal actions shall be supported by both Parties. Nothing in these Terms implies a transfer of IP Rights to the Client.
9.3. Teamease explicitly retains its moral rights as provided under Dutch copyright law.
9.4. Teamease may use deliverables or methods created under the Agreement for promotional or publicity purposes unless otherwise agreed in writing.
9.5. Teamease reserves the right to implement technical protections in its Services. Circumventing such protections or facilitating circumvention is strictly prohibited.
9.6. Teamease explicitly retains all rights to underlying models, behavioural structures, methodologies, formats, and frameworks used in its Services, including but not limited to 26Traits. No provision in the Agreement implies their transfer to the Client.
10.1. If, in the context of performing the Services, Teamease processes Personal Data of the Client’s customers or employees, Teamease shall be considered a ‘processor’ and the Client a ‘controller’ within the meaning of Article 4 of the General Data Protection Regulation (GDPR).
10.2. The Client guarantees that any Personal Data provided to Teamease is lawful and does not infringe upon the rights of third parties. The Client shall indemnify and hold harmless Teamease against any claims or liabilities from third parties or supervisory authorities arising from unlawful data processing or data breaches for which the Client is responsible.
10.3. The Client remains solely responsible for compliance with GDPR obligations such as informing data subjects, responding to access or deletion requests, and maintaining appropriate documentation. Teamease will provide reasonable assistance, and any associated costs shall be borne by the Client.
10.4. The Client grants Teamease general authorisation to engage sub-processors. Teamease will notify the Client in advance of any intended changes. The Client may object within four (4) weeks with a substantiated reason.
10.5. Teamease will ensure that any sub-processor is contractually bound by data protection obligations that are at least as stringent as those in this Article.
10.6. Teamease shall treat all Personal Data confidentially and ensure that authorised personnel are subject to binding confidentiality agreements.
10.7. Teamease shall implement and maintain appropriate technical and organisational measures to secure Personal Data against unauthorised or unlawful processing, access, loss, or destruction.
10.8. The Client is responsible for evaluating and accepting the sufficiency of these measures and acknowledges their adequacy in light of the data and processing involved.
10.9. In the event of a personal data breach involving destruction, loss, unauthorised access or disclosure, Teamease shall not be held liable if it has complied with the agreed safeguards.
10.10. If the Client requests implementation of security measures that Teamease considers inadequate or inappropriate, such implementation shall be at the Client’s own risk and Teamease accepts no liability for resulting damages.
10.11. Upon termination of the Agreement, and unless retention is required by law, Teamease will either securely delete or return the Personal Data, at its own discretion.
10.12. Teamease may use anonymised behavioural data derived from 26Traits-related Services for research and development purposes, provided it cannot be traced back to any individual or Client.
11.1. Both Parties shall treat all information received from the other Party as strictly confidential and shall not disclose it to third parties, unless required by law or court order.
11.2. Confidential information may only be used for the purposes for which it was disclosed and must be safeguarded with at least the same care as the recipient would use for its own confidential information.
11.3. Confidentiality obligations do not apply to information that (a) was already known to the recipient, (b) becomes publicly available through no fault of the recipient, (c) is disclosed by a third party lawfully and without confidentiality restrictions, or (d) must be disclosed pursuant to law, regulation, or a binding court order.
11.4. For one (1) year following the Agreement’s termination, neither Party shall, without prior written consent, directly or indirectly employ or engage any personnel involved in the execution of the Agreement from the other Party.
11.5. Unless explicitly agreed otherwise, Teamease may use anonymised insights, methods, or frameworks resulting from its Services for knowledge development, promotional purposes, or portfolio demonstrations, provided no confidential or client-identifiable information is disclosed.
12.1. Except in cases of intent or gross negligence, Teamease’s total liability for any breach or wrongful act is limited to the amount invoiced for the Services in the twelve (12) months preceding the incident, up to a maximum of EUR 500,000.
12.2. For claims involving death or bodily injury, Teamease’s liability is limited to EUR 1,000,000 in total.
12.3. Teamease is not liable for indirect or consequential damages, including loss of profit, business interruption, or reputational harm.
12.4. Teamease shall not be liable for damages covered by the Client’s insurance or resulting from third-party software or systems used at the Client’s instruction.
12.5. Teamease shall not be liable unless the Client has first issued a proper written notice of default and allowed a reasonable remedy period.
12.6. Any claim for damages must be submitted in writing within thirty (30) calendar days of discovery, and legal claims shall lapse twelve (12) months thereafter.
12.7. The Client shall use the Services at its own risk and indemnify Teamease against third-party claims arising from such use.
13.1. Neither Party is liable for failure to perform due to force majeure, including but not limited to electricity failure, strikes, government action, natural disasters, internet outages, or third-party failures.
13.2. If force majeure lasts more than thirty (30) calendar days, either Party may terminate the Agreement without liability.
13.3. Any work already performed shall be invoiced separately.
14.1. Teamease may assign its rights and obligations to third parties. The Client may only do so with prior written consent.
15.1. Before initiating legal proceedings, the Parties shall attempt to resolve disputes amicably through senior representatives.
16.1. These Terms, the Annexes, and the Agreement are governed exclusively by the laws of the Netherlands.
16.2. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
16.3. All disputes shall be submitted to the competent court in the District of Roermond, the Netherlands, unless mandatory law provides otherwise.
1.1. This Annex I applies in addition to the Teamease Terms and Conditions to all consultancy, training, advisory, and certification services provided by Teamease under an Agreement.
2.1. All consultancy services shall be performed in accordance with the Agreement.
2.2. Teamease shall exercise due care in performing the services and in safeguarding the interests of the Client. Teamease shall maintain confidentiality with respect to all information and data provided by the Client during the Agreement.
2.3. If the Agreement specifies a named consultant to deliver the services, Teamease reserves the right to replace that individual with another consultant of equivalent qualification.
2.4. Where consultancy services are provided on-site at the Client’s location, the Client shall ensure a safe and suitable working environment and inform Teamease staff of any relevant local health and safety regulations.
2.5. The Client shall ensure cooperation by its staff and any third parties involved and shall provide Teamease with all information reasonably required to perform the services effectively.
3.1. The Client shall reimburse Teamease in full for travel expenses and other costs reasonably incurred in connection with the provision of consultancy services.
3.2. Teamease may offer trainings (either on-site, virtual, or at its own premises) under terms and prices specified in the Agreement.
4.1. In addition to Article 12 of the Terms, and unless caused by gross negligence or intent, Teamease accepts no liability for damages arising from the consultancy services or any decisions made by the Client based on such services.
1.1. This Annex II applies, in addition to the Teamease Terms and Conditions, where Teamease is commissioned to design, develop, or maintain websites (“Website”), applications (“App”), or related digital services (“Digital Services”).
2.1. Teamease shall use commercially reasonable efforts to develop the Website, App, or Digital Services in accordance with the specifications agreed in the Agreement.
2.2. Teamease may incorporate pre-existing or newly developed generic software (“Background IP”) into the Digital Services. Such Background IP remains the property of Teamease and is distinct from the custom-developed elements (“Foreground IP”) delivered specifically for the Client’s use. Background IP shall never be deemed Foreground IP.
2.3. Teamease reserves the right to suspend development until written approval is received for submitted concepts, designs, or functional proposals. Delays resulting from late approval may be charged at standard rates.
3.1. Unless otherwise agreed, Teamease shall transfer ownership of Foreground IP to the Client only after full payment of all related invoices. Until then, Teamease grants the Client a non-exclusive, non-transferable licence to use the Foreground IP.
3.2. Background IP remains at all times the property of Teamease or its licensors. To the extent Background IP is required for the functioning of the deliverables, Teamease grants the Client a non-exclusive, sublicensable, perpetual, global licence to use it.
3.3. Source code and technical documentation will be provided only if explicitly agreed.
3.4. The Client is solely responsible for lawful and appropriate use of the Website, App, or Digital Services and shall indemnify Teamease against any third-party claims arising from such use.
3.5. If parts of the Digital Services are governed by third-party licence terms (e.g., CMS software), those terms may supersede certain rights described in this Annex.
4.1. Teamease shall deliver the Digital Services as specified in the Agreement.
4.2. If an acceptance test is agreed, acceptance shall occur on the first business day following the test period unless the Client submits a detailed rejection report citing blocking errors.
4.3. If the Client uses the Digital Services before formal acceptance (e.g., for production purposes), such use shall constitute acceptance.
4.4. If material errors are found that impede testing, the testing period will be paused until such errors are resolved.
4.5. Minor errors that do not materially hinder usage do not justify refusal of acceptance. These will be resolved under warranty provisions.
4.6. Teamease is not obligated to fix errors that result from (a) unauthorised modifications, (b) misuse, (c) third-party interference, or (d) incorrect data input by the Client.
4.7. Acceptance of earlier phases or components is not affected by issues in later phases or components.
5.1. After acceptance, support and fixes are billable unless a warranty period is agreed in writing.
5.2. Teamease does not warrant compatibility with all platforms or error-free performance unless expressly agreed.
5.3. Where third-party components are used, Teamease’s warranty shall not exceed the scope of the warranty received from its supplier.
1.1. This Annex III applies in addition to the Teamease Terms and Conditions to all advertising-related services provided by Teamease, including but not limited to the creation of advertising content, online ad placement, campaign management, and media buying (“Advertising Services”).
2.1. Any forecasts or performance estimates provided by Teamease (e.g. in media plans) are indicative only and do not constitute guarantees.
2.2. The provisions of Annex I (Consultancy) shall apply where advisory services are provided as part of the Advertising Services.
3.1. The Client shall cooperate fully with Teamease and promptly provide all information reasonably required for the provision of Advertising Services, including compliance requirements relevant to the Client’s industry.
3.2. Where the Client supplies advertising materials (directly or through third parties), the Client guarantees that such materials comply with all applicable laws and regulations, including advertising codes and IP rights. The Client shall indemnify Teamease against all third-party claims or sanctions arising from non-compliance.
3.3. Client-provided materials must comply with any technical specifications set by Teamease and be suitable for tracking or measurement tools. The Client shall be responsible for any damage or claims resulting from defects in the provided materials.
3.4. Orders for Advertising Services are final and cannot be cancelled or revoked. Payments for media spend are non-refundable once placement has occurred.
3.5. Teamease may request upfront payment for media costs. Campaigns will not be executed without timely payment.
3.6. The Client shall ensure timely fulfilment of any third-party obligations relevant to the campaign.
4.1. Upon request, Teamease will specify the division of budget between media spend and campaign management fees.
4.2. If Teamease creates advertising content for the Client, it warrants compliance with applicable law and third-party rights only to the extent the Client has provided correct and complete instructions. Otherwise, liability is excluded.
5.1. If required for the campaign, the Client shall grant Teamease sufficient access to relevant third-party platforms or accounts.
5.2. Teamease shall comply with any reasonable Client instructions but shall bear no liability to such third parties.
5.3. If the Client uses Teamease-managed advertising accounts, the Client must comply with all related payment obligations and instructions. The Client is liable for any resulting damages or claims.
6.1. Where the campaign involves the placement of cookies or similar tracking technologies, the Client shall ensure full compliance with applicable cookie and privacy regulations.
6.2. The Client guarantees that it shall obtain proper user consent and provide required disclosures (e.g. via a cookie policy) before data collection begins. Evidence of compliance must be supplied on request.
6.3. The Client shall indemnify Teamease against all claims, penalties, or damages resulting from non-compliance with cookie or analytics regulations.
7.1. Volume rebates, surcommissions, or unclaimed media incentives (e.g. from publishers) shall remain the property of Teamease.
7.2. Teamease accepts no liability for campaign results unless otherwise explicitly agreed.
7.3. Delivered advertisements are deemed approved unless the Client provides written feedback within five (5) working days. If the Client requests revisions not caused by Teamease’s error, additional charges may apply.
7.4. The Client shall indemnify Teamease from third-party claims relating to the content or publication of advertisements created or published under the Agreement.
1.1. This Annex IV applies in addition to the Teamease Terms and Conditions whenever Teamease provides hosting services, including data storage, access to communications networks, or cloud hosting arrangements (“Hosting Services”).
2.1. The Client is responsible for ensuring access to the necessary hardware, software, and internet connections to make use of the Hosting Services.
2.2. Any specific service levels must be agreed separately in a Service Level Agreement (SLA).
2.3. Teamease shall make reasonable efforts to provide uninterrupted Hosting Services.
2.4. Teamease is not liable for unavailability caused by power outages, network failures, software defects, or any other circumstances outside its control.
2.5. Teamease may temporarily suspend or restrict access to the Hosting Services for maintenance or system upgrades. The Client will be notified in advance where possible. No liability shall arise from such downtime.
2.6. If the Client does not extend the Agreement beyond its original term, Teamease shall cooperate in transferring the Hosting Services to a third party, subject to standard fees.
3.1. The Client shall not use the Hosting Services to publish or facilitate access to content that:
(a) violates applicable laws or regulations;
(b) breaches the Agreement or Teamease’s reasonable instructions;
(c) infringes third-party rights, including IP or privacy rights;
(d) spreads malware, engages in spamming, or disrupts network operations;
(e) violates standards of public order or morality.
3.2. The Client shall act in accordance with good internet practices (“netiquette”) and avoid interference with the functionality or availability of the Hosting Services for other users.
3.3. Teamease reserves the right to block, suspend, or delete any content or services that violate these terms, and may immediately terminate the Agreement in serious cases.
3.4. No liability shall arise for Teamease from enforcement actions taken under this article. The Client waives all claims related to service interruptions caused by its own violations.
3.5. The Client shall indemnify Teamease against all third-party claims, penalties, or damages resulting from misuse of the Hosting Services or content published through the hosted environment.
1.1. This Annex V applies in addition to the Teamease Terms and Conditions where Teamease provides behavioural assessments, rhythm profiling, team mapping, growth calendars, or related services under the name 26Traits™.
2.1. These services are advisory, reflective, and developmental in nature. All behavioural profiles, rhythm maps, or team analyses are based on the information provided by the Client or individual participants.
2.2. These services do not constitute psychological or medical diagnoses and should not be interpreted as such. Teamease offers no guarantees as to outcomes and disclaims liability for decisions made based on the insights, except in cases of wilful misconduct or gross negligence.
2.3. Services are deemed accepted following completion of a session, workshop, or delivery, unless the Client submits a substantiated written objection within five (5) working days.
3.1. The Client is responsible for the accuracy of all data submitted and for providing any information reasonably required for correct execution of the 26Traits services.
3.2. The Client may not commercially reuse, reproduce, license, or exploit 26Traits materials, models, or documentation without prior written consent from Teamease.
4.1. All intellectual property rights in the 26Traits methodology, structure, language, flows, and visualisations remain the sole property of Teamease and/or its licensors.
4.2. The Client obtains a non-exclusive, non-transferable right to use the specific behavioural profiles or team outputs delivered to them, solely for internal purposes and only after full payment.
4.3. Teamease may use anonymised insights derived from 26Traits services for model development, research, training, and promotion, provided that no personal or confidential data is disclosed.
5.1. Teamease acts as a data processor in accordance with Article 10 of the Terms when handling participant Personal Data. Appropriate technical and organisational security measures will be implemented.
5.2. The Client shall indemnify Teamease against any claims arising from inaccurate or unauthorised data provided by participants, unless Teamease is proven to have acted negligently.